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With collection, a Hermes driver comes to your door to pick up your parcel. The parcel is then delivered to the address that you told us when you booked the delivery. If your collection doesn't take place on first try for any reason, Hermes will attempt to collect two times over the following two days.

If the parcel you are querying has been returned to ASOS, please contact the retailer directly who will contact Hermes on your behalf if required. How big is it? If you have any problems please contact us. The courier will leave a card when they collect the parcel.

If the parcel you are querying has been returned to Online Home Shop, please contact the retailer directly who will contact Hermes on your behalf if required. Physio Room If your query relates to a parcel returned to Physio Room, please e-mail returnssupport@alypil.tk and we will respond at our earliest opportunity.
If the parcel you are querying has been returned to Online Home Shop, please contact the retailer directly who will contact Hermes on your behalf if required. Physio Room If your query relates to a parcel returned to Physio Room, please e-mail returnssupport@alypil.tk and we will respond at our earliest opportunity.
If the parcel you are querying has been returned to Online Home Shop, please contact the retailer directly who will contact Hermes on your behalf if required. Physio Room If your query relates to a parcel returned to Physio Room, please e-mail returnssupport@alypil.tk and we will respond at our earliest opportunity.
Whether you want to drop off your parcel or have it collected, Hermes offers a simple service with some of the cheapest parcel delivery rates available. Collection Or Drop-Off Have your parcel collected direct from your door or take your parcel to a local Hermes drop-off point, and continue with your day.
Please enter your postcode below to see the drop off points available for your order. Search for a local drop off store.
Booking a parcel

Whether you want to drop off your parcel or have it collected, Hermes offers a simple service with some of the cheapest parcel delivery rates available. Collection Or Drop-Off Have your parcel collected direct from your door or take your parcel to a local Hermes drop-off point, and continue with your day.

If the parcel you are querying has been returned to Boden, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Cadenza, please contact the retailer directly who will contact Hermes on your behalf if required. If your query relates to a parcel returned to Complete Care, please e-mail returnssupport hermes-europe. If your query relates to a parcel returned to Cotton Traders, please e-mail returnssupport hermes-europe.

If the parcel you are querying has been returned to Create and Craft, please contact the retailer directly who will contact Hermes on your behalf if required.

If your query relates to a parcel returned to Damart, please e-mail returnssupport hermes-europe. If the parcel you are querying has been returned to Debenhams, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Designer Habitat, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Disney, please contact the retailer directly who will contact Hermes on your behalf if required.

If the parcel you are querying has been returned to DrinkStuff, please contact the retailer directly who will contact Hermes on your behalf if required. If your query relates to a parcel returned to Fabletics, please e-mail returnssupport hermes-europe. If the parcel you are querying has been returned to Feel Unique, please contact the retailer directly who will contact Hermes on your behalf if required.

If the parcel you are querying has been returned to Hub Europe, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Ideal Shopping Direct, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Impericon, please contact the retailer directly who will contact Hermes on your behalf if required.

If the parcel you are querying has been returned to Jacques Vert, please contact the retailer directly who will contact Hermes on your behalf if required. If your query relates to a parcel returned to JD Sports, please e-mail returnssupport hermes-europe. If the parcel you are querying has been returned to JD Williams, please contact the retailer directly who will contact Hermes on your behalf if required.

If the parcel you are querying has been returned to John Lewis, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Joe Browns, please contact the retailer directly who will contact Hermes on your behalf if required. If your query relates to a parcel returned to Jolliman, please e-mail returnssupport hermes-europe. If the parcel you are querying has been returned to Just Beauty, please contact the retailer directly who will contact Hermes on your behalf if required.

If your query relates to a parcel returned to JustFab, please e-mail returnssupport hermes-europe. If the parcel you are querying has been returned to Kate Spade, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Kingstown Associate, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Lakeland, please contact the retailer directly who will contact Hermes on your behalf if required.

If your query relates to a parcel returned to Moda in Pelle, please e-mail returnssupport hermes-europe. If your query relates to a parcel returned to Moss Bros, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Online Home Shop, please contact the retailer directly who will contact Hermes on your behalf if required.

If your query relates to a parcel returned to Physio Room, please e-mail returnssupport hermes-europe. If the parcel you are querying has been returned to Poetry please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to PrettyLittleThing, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Puritane, please contact the retailer directly who will contact Hermes on your behalf if required.

If your query relates to a parcel returned to QVC, please e-mail returnssupport hermes-europe. If your query relates to a parcel returned to Sportsshoes. If your query relates to a parcel returned to Superdry eBay, please e-mail returnssupport hermes-europe. If your query relates to a parcel returned to Trueshopping.

If the parcel you are querying has been returned to UK Bedding, please contact the retailer directly who will contact Hermes on your behalf if required. If the parcel you are querying has been returned to Wrap, please contact the retailer directly who will contact Hermes on your behalf if required.

Do I need a printer? Can I send fragile items? What should I do? Who should I contact if I have a query? Why do I need a printer? I can't print my label - When I click on print labels, I'm taken to a blank window. To ensure the correct plug-in is installed, please visit the Adobe website. What if I am not sure of the weight of my parcel? How do I cancel a collection that I have ordered? How do I print labels? Does my parcel need to be boxed? We ask that all parcels are safe, secure and robust with a label that is clearly visible.

Can I tie parcels together? All parcels must be shipped and labelled separately. How is the parcel collected? The parcel will be collected by one of our extensive network of couriers.

Do I have to be in when the parcel is collected? Not at this time, though we are hoping that this option becomes available in the future. Do you collect on all Weekdays? What if I miss the scheduled collection?

It's 5pm and my parcel still hasn't been collected. Our couriers may collect at any time up until Will the courier leave anything when they collect the parcel?

What is a myHermes ParcelShop? How do I know that the myHermes ParcelShop is genuine? How can I find a myHermes ParcelShop? How many parcels can I drop off at a myHermes ParcelShop? What are myHermes ParcelShop opening hours?

I only got 1 receipt card when I dropped off multiple parcels When you drop your parcel at a myHermes ParcelShop your parcel label must be scanned by the shop staff using a hand held terminal.

What if I change my mind about which myHermes ParcelShop to use? How can I tell if I have ordered a courier pick up or ParcelShop drop off? Can a myHermes ParcelShop refuse to take my parcel? What happens when I go to a myHermes ParcelShop?

The counter staff will then scan a single receipt barcode. The counter staff will enter your name into the Hand Held Terminal. What if there is not a myHermes ParcelShop in my local area? Is there a time limit on when I can drop off my parcel? Will the shop be expecting me? What is the benefit to me of using a ParcelShop? With a courier collection, courier comes to me, for ParcelShops I have to travel to them. How long will delivery take? Achica If your query relates to a parcel returned to Achica, please e-mail returnssupport hermes-europe.

Beaudown Bedding If your query relates to a parcel returned to Beaudown Bedding, please e-mail returnssupport hermes-europe. Bestseller If the parcel you are querying has been returned to Bestseller, please contact the retailer directly who will contact Hermes on your behalf if required. BHS If the parcel you are querying has been returned to BHS, please contact the retailer directly who will contact Hermes on your behalf if required.

Bid Red Group If the parcel you are querying has been returned to Bid Red Group, please contact the retailer directly who will contact Hermes on your behalf if required. Boden If the parcel you are querying has been returned to Boden, please contact the retailer directly who will contact Hermes on your behalf if required.

Cadenza If the parcel you are querying has been returned to Cadenza, please contact the retailer directly who will contact Hermes on your behalf if required. Complete Care If your query relates to a parcel returned to Complete Care, please e-mail returnssupport hermes-europe. Cotton Traders If your query relates to a parcel returned to Cotton Traders, please e-mail returnssupport hermes-europe.

Create and Craft If the parcel you are querying has been returned to Create and Craft, please contact the retailer directly who will contact Hermes on your behalf if required. Damart If your query relates to a parcel returned to Damart, please e-mail returnssupport hermes-europe.

Debenhams If the parcel you are querying has been returned to Debenhams, please contact the retailer directly who will contact Hermes on your behalf if required. Designer Habitat If the parcel you are querying has been returned to Designer Habitat, please contact the retailer directly who will contact Hermes on your behalf if required. Arrived well within suggested time scale. Would certainly use again. Easy to use, cant say much more than that Logged on, chose service, explained parcel, got price paid, collected next day Excellent service, was able to track right to Australia, I realised wrong zip code was on parcel, contacted your company and it was sorted straight away and parcel delivered safely.

Only took 6 days to get to Australia. Picked up from me when said and kept informed of it's progress to Australia. Did everything stated time was spot on delivery driver was nice and very professional and they hot the package to its destination on time as desired will be using parcel hero again in future. Service and experience was okay. I will certainly recommend the company. Further improvement would be to aid clients in weighing their items for accurancy. After being screwed over by one or two other courier companies namely the parcel destroyers Hermes I found parcel hero, and they have been excellent.

Their prices are a bit more than others, but it is worth it for the service. I would much rather pay that little extra and know my parcel will arrive in 1 piece, unlike others. First time Iv'e used this service and intend to use it any time I need to send parcels in the future. Very slick service, I was kept aware of progress all the time and notified when delivered within the agreed terms. Choosing to use a Hermes Parcelshop can make your delivery easier to fit into a busy day and more convenient if you are already out of the house.

You can choose to use a Hermes parcel drop service from the quotes page once you have entered the parcel details. All you have to do is attach the label that you receive from us onto your parcel and drop it off at your chosen parcel shop. Hermes offer two delivery services, collections and drop offs.

With collection, a Hermes driver comes to your door to pick up your parcel. The parcel is then delivered to the address that you told us when you booked the delivery. If your collection doesn't take place on first try for any reason, Hermes will attempt to collect two times over the following two days. There are many drop off shops around the UK, these are easy to find by using our tool below. They successfully deliver over million parcels a year, developing into one of the most trusted names in the industry.

Hermes employ over 9, local freelance couriers who work hard to collect the awaiting parcels from their area. Hermes delivers to the UK and a selection of European countries. Hermes do not offer next day delivery, they offer economy and super economy services. Tracking a Hermes package is easy, simply copy and paste the tracking number we gave you when you booked into our tracking system.

The Hermes order is then displayed on the screen. You can now see time your parcel has been scanned, and how close to your destination address the parcel is. Before you package the items you want to ship, ensure that they are eligible to be sent via Hermes, and make sure that the parcel will not be too big or heavy to fit in a Hermes delivery vehicle. You can choose to have Hermes deliver your parcel to international destinations as well as UK addresses.

You can send your parcel via collection or by using a drop-off location. The delivery will work much the same way as a domestic delivery except expect the delivery to take more time.

myHermes ParcelShops are the easy way to send and receive parcels. Find one near you using our ParcelShop finder. Send a parcel guide; Sign in / Register; Track a parcel. Track parcel. Here to help. Before sending your parcel you may want to check our guidelines detailing what you can and can't send and what is protected by our cover. You can also find useful guidelines on packaging your items and a list of our top FAQs Hermes Parcelnet Ltd, Capitol. MyHermes Store Locator. To find your closest drop-off point, just pop in your postcode and let our system do the work. We'll find your closest Hermes drop-off points and you can drop it off wherever and whenever it's most convenient for you.